Configuration: Standard powder filling with Siemens touchscreen control
Accessories: Included Becker vacuum pump for efficient capsule handling
Tooling: Two sets of molds (size #0 and #1 capsules)
Challenges & Solutions:
7-Day Delivery Timeline:
Priority Production & Testing: The machine was pre-configured as a standard model, but required rapid voltage adjustment and quality checks.
Sufficient stock: Commonly used capsule molds are available in stock.
Local Compliance:
Voltage and plug compatibility were verified for Morocco.
CE certification and multilingual manuals (English/French) were included.
Seamless Integration:
The Becker vacuum pump and Siemens HMI ensured plug-and-play operation.
Tooling sets for #0/#1 capsules allowed immediate production flexibility.
Outcome:
Machine production and commissioning, delivery within 7 natural days. The client praised the zero-downtime transition and precision of the capsule filling output.
Why It Worked:
Pre-stocked standard models with modular customization.
Supplier expertise in MENA region logistics and certifications.
Proactive communication with the client for real-time updates.
"The speed and reliability exceeded our expectations. We’re already planning a repeat order." — Client Feedback
Key Takeaway:
For urgent pharmaceutical equipment orders, a combination of standardized yet adaptable machinery and agile logistics ensures on-time delivery without compromising quality.
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