Export To Colombia Semi Automatic Capsule Filling Machine

Customer Case: Routine Order from Colombian Distributor Partner

Partnership Background

As our strategic partner in the Colombian market, NEG* Company has maintained a stable agency relationship with us for many years. Specializing in providing professional equipment solutions for local pharmaceutical companies, with its profound market experience and professional service team, it has become an important channel partner for our expansion in the South American market.

Order Overview

This is a routine quarterly purchase order for 2025, including:

1. 1 unit of semi-automatic capsule filling machine CGN-208D1

2. 1 unit of semi-automatic capsule counting machine YL-2
   
   

Equipment Specifications

1. Standard configuration of CGN-208D1:

• Siemens industrial-grade touchscreen control system

• Standard 0# mold with additional 1# mold

• Extra 0# and 1# capsule discs

• Material: 304 stainless steel main body, 316 stainless steel contact parts

• Complete 3Q validation documents and FAT report

  2. Standard configuration of YL-2:

• Full 304 stainless steel construction

• 316 stainless steel material contact parts

Mature Division of Labor Model

We have established an efficient cooperation mechanism with NEGXX Company:

• Our responsibilities:
  √ Provide customized equipment solutions
  √ Ensure equipment production and quality control
  √ Provide professional technical documentation support
  √ Remote after-sales guidance and training
  √ Dispatch engineers for on-site support when necessary

• Distributor responsibilities:
  √ Local market promotion and brand building
  √ End-customer development and relationship maintenance
  √ On-site installation and basic debugging
  √ First-line after-sales service response
  √ Local spare parts inventory

Order Execution

• Production and preparation completed within 10 days after order confirmation
• Complete 3Q documentation and FAT report provided
• Bilingual (English/Spanish) operation manuals included
• Online operation training courses arranged

Partnership Value

This well-defined cooperation model fully leverages the strengths of both parties: we focus on product R&D and manufacturing, while the distributor specializes in local market services. Through years of collaboration, we have established efficient business processes and problem-solving mechanisms to provide timely and professional support to end customers.

Although this order is relatively small, it is precisely these consistent "small orders" that form the foundation of our long-term cooperation. We look forward to continuing our close collaboration with NEG* Company to jointly explore the Colombian and surrounding markets.

more details:

Mobile/Wechat/Whatsapp: 0086-13787413551

Email: sales@grand-packing.com