Penetrating the Central American Pharmaceutical Market! Hunan Grand Delivers 4 Sets of Core Pharmaceutical Equipment to a Leading Pharmaceutical Factory in Costa Rica

Recently, Hunan Grand Packing Machine. (referred to as "Hunan Grand") reached an in-depth cooperation with a leading pharmaceutical factory in Costa Rica, successfully providing the customer with 4 sets of core pharmaceutical equipment covering the entire process of powder capsule filling, liquid capsule filling, tableting, and sieving. With customized product solutions and efficient delivery services, we perfectly adapted to the customer's pharmaceutical preparation production needs, further consolidating the brand influence of Chinese pharmaceutical equipment in the Central American market.

1. Core Project Challenges: Dual Tests of Full-Process Production Requirements and Customized Adaptation

1. Full-process equipment coverage: A complete set of production equipment from raw material sieving, tablet forming to powder/liquid capsule filling is required, to realize automated connection of the entire pharmaceutical preparation production process, reduce manual intervention, and improve production efficiency.

2. In-depth customized adaptation: The equipment needs to adapt to the local 220V/60Hz/3P power standard in Costa Rica, and at the same time, customize special molds, feeding systems and other core components according to the production needs of the customer's core products, to ensure the perfect match between the equipment and the production process.

3. Strict delivery lead time: The customer's production line upgrade plan has a tight schedule, requiring the equipment to be produced, debugged and delivered within 25 days, which puts forward extremely high requirements for supply chain coordination, production management and quality inspection capabilities.

2. Customized Solution: Full-Link Equipment Matching + Full-Cycle Service Guarantee

1. Full-process core equipment configuration: 4 sets of core pharmaceutical equipment were matched for the customer, forming a complete closed loop of pharmaceutical preparation production, including:

• NJP-2500C Powder Capsule Filling Machine: The core equipment of this project, equipped with a set of #00 special molds, and synchronously matched with a capsule feeder and powder feeder, realizing fully automated production from capsule feeding, powder filling to finished product discharging. The equipment has stable operation and high filling accuracy, perfectly adapting to the mass production needs of the customer's powder capsule products.

• Tablet Sieving Machine: Used for raw material sieving before tableting and finished product granulation after tableting, to remove impurities and unqualified particles in raw materials, ensure the uniformity of raw materials, and provide a stable raw material basis for the subsequent tableting and filling processes.

• Tablet Press Machine: Adapted to the production needs of the customer's oral tablet products, realizing automated compression forming of tablets of different specifications. The equipment has low operating noise and high forming accuracy, which can meet the mass production needs of the customer's multi-category tablets.

• Liquid Capsule Filling Machine: Covers the production needs of the customer's liquid pharmaceutical capsules, realizing full automation of precise filling of liquid materials, capsule sealing and other processes, solving the industry pain points of easy leakage and difficult accuracy control in liquid capsule filling.

2. In-depth customized adaptation and optimization: All equipment has been specially adapted to the local power standard in Costa Rica to ensure the stable operation of the equipment in the local power grid environment; at the same time, the equipment is equipped with a Grand customized editing touch screen, and a complete set of Chinese + English bilingual instructions, which is convenient for the customer's local operators to quickly get started and carry out daily maintenance.

3. Full-cycle efficient delivery guarantee: In response to the customer's 25-day delivery requirement, the project team launched a cross-departmental efficient collaboration mechanism, and formulated strict time nodes for each link from supply chain raw material scheduling, production schedule optimization, to full-process debugging and quality inspection before delivery. Finally, within the agreed 25-day cycle, the production, debugging and delivery preparation of all equipment were successfully completed. At the same time, a complete list of wearing parts and additional purchased spare parts are provided for the equipment to ensure the customer's long-term stable production in the future.

   
   

3. Global Supplier Comparison: Why the Customer Ultimately Chose Hunan Grand

1. Full-link one-stop service capability, covering the entire project cycle

   We have our own production factory and a mature international trade team, which can provide full-process one-stop services from solution design, equipment production, export customs declaration, to installation and commissioning, and after-sales support. There is no need for the customer to connect with multiple equipment suppliers and service providers, which greatly reduces the customer's project docking cost, communication threshold and cross-border cooperation risks, which is the core foundation for the customer to choose us.

2. Professional customized adaptation capability, accurately matching the customer's personalized needs

   We have an independent design department, production department and professional solution engineer team, with rich experience in multi-equipment system integration design and practical operation, and can complete full-dimensional customized development according to the customer's special needs. For this project, we not only customized the special mold and supporting feeding system for #00 capsules for the customer, but also completed the special adaptation of the equipment for the local 220V/60Hz/3P power standard in Costa Rica. At the same time, we configured the equipment with a bilingual operation interface and a full set of instructions, which perfectly solved the customer's local use needs. This is the core value that many suppliers who only provide standardized equipment cannot provide.

3. Full-process strict quality control system, in line with international pharmaceutical industry standards

   We have established a full-process quality control team covering raw material selection and procurement, component production, complete machine assembly and debugging, to conduct strict supervision of every production detail throughout the process. At the same time, we can provide customers with complete international certification documents such as CE and ISO, as well as a full set of compliance documents including detailed equipment operation manuals and FAT factory inspection videos, which fully comply with the pharmaceutical industry regulatory standards of Costa Rica aligned with FDA and EU, and provide comprehensive guarantees for the customer's compliant production and product launch.

4. Efficient and stable delivery capability, strictly matching the customer's project timeline

   With a mature supply chain system and standardized production management process, our conventional equipment can achieve a stable delivery cycle of 15-30 days, which fully matches the customer's strict 25-day delivery requirement for this project. After the project was launched, we completed the production, full-process debugging and delivery preparation of the 4 sets of equipment within the agreed cycle through cross-departmental efficient collaboration, perfectly matching the customer's production line upgrade plan, and completely solving the customer's core concerns about delivery lead time.

5. Comprehensive global after-sales support system, solving the customer's worries about long-term use

   We provide a 1-year whole machine warranty service for all equipment, and have established a 24-hour online global technical support system, which can provide remote guidance and remote diagnosis services. 90% of equipment failures can be quickly resolved through telephone or video guidance without waiting for on-site service. For the local use needs in Costa Rica, we can also provide on-site installation, commissioning and operation training services. At the same time, we have provided a complete list of wearing parts and an exclusive spare parts package for the equipment of this project. All equipment accessories can be supplied for a long time, and even if some components are discontinued, we can provide adapted alternative solutions, which comprehensively solves the customer's worries about the long-term stable use of the equipment.

4. Project Outcomes and Cooperation Significance