Vietnamese Client’s Trust And Referral: A Testament To Quality And Service

Vietnamese Client’s Trust and Referral: A Testament to Quality and Service

Recently, we received heartwarming feedback from a long-term Vietnamese client. In 2017, he purchased our softgel capsule machine, semi-automatic capsule filling machine, and blister packaging machine. Impressively, after 8 years of continuous operation, these machines still perform stably and efficiently.

Good reviews from Vietnamese customers

Referral of Vietnamese customers

The client’s friend, who visited his factory, was amazed by the outstanding performance of the equipment and expressed interest in purchasing similar machines from China. Recognizing this opportunity, our client reached out to us, offering to introduce his friend. As part of the collaboration, he proposed handling the import procedures and initial setup for a small commission, while we would take charge of after-sales service.

The client highlighted his full confidence in our after-sales support, which he credited as the foundation for his machines’ long-term reliability. We conduct regular follow-ups and provide professional maintenance advice, while the client’s engineer—highly skilled and receptive—diligently implements our recommendations. This seamless cooperation and mutual trust exemplify a perfect partnership.

We sincerely appreciate our client’s enduring support and wish all our customers thriving businesses and continued success in the years to come!